You know when you catch a mistake and then grapple with the idea of whether or not to remedy the situation because it may cause more trouble than good? A…
“Boat Hot”
When those pointy/witch-toed high heeled shoes first came out I thought, “Man, there is no WAY I’m going to fall into that trend.” Insert period soon after where…
Customers, Clients & Patients for LIFE Part I
Customer Service Stories are some of my favorites (good ones and bad ones). Here is the beginning of a series about keeping your customers for life and recognizing…
First World Problems
A friend of mine had spent some time in Mexico City and introduced me to the “Perdona Mi Vida” finger monocle. It is a phrase and gesture combo. To create…
Are you Interested in what Kind of Life your Meat Had?
How interested are you in the lifestyle of your meats prior to them arriving at your dinner table? Whole Foods works with non-profit organization, The Global Animal Partnership, to rate…
What Kind of Worker are You?
Do you know those people at work who get away with anything (or do nothing) are loved by all and can do no wrong? It always blew my mind how…