Now that I live in the same city as my parents, I have lots of opportunities to spend time with them. My mother and I go out to lunch and…
The Summer of 10,000 Frappuccinos or Pay it Forward
Using my new Vitamix today, I was whisked back to the summer of 10,000 frappuccinos. Starbucks has always used these turbo blenders. I worked at the new Starbucks in Potomac,…
Staying Confident in Times of Uncertainty
I remember our cliche-“dude” surf instructor telling my sister and I to always be “cool, calm and collected,” because you have no control over the water, only yourself. Unlike an…
Good Fences make Good Neighbors
I’ve always had a very formal relationship with my parents. It is very respectful, kind and predictable. When I moved to Seattle last year, where they reside, a more familiar…
Do you Announce your Mistakes?
You know when you catch a mistake and then grapple with the idea of whether or not to remedy the situation because it may cause more trouble than good? A…
“Boat Hot”
When those pointy/witch-toed high heeled shoes first came out I thought, “Man, there is no WAY I’m going to fall into that trend.” Insert period soon after where…
Customers, Clients & Patients for LIFE Part I
Customer Service Stories are some of my favorites (good ones and bad ones). Here is the beginning of a series about keeping your customers for life and recognizing…
First World Problems
A friend of mine had spent some time in Mexico City and introduced me to the “Perdona Mi Vida” finger monocle. It is a phrase and gesture combo. To create…
Are you Interested in what Kind of Life your Meat Had?
How interested are you in the lifestyle of your meats prior to them arriving at your dinner table? Whole Foods works with non-profit organization, The Global Animal Partnership, to rate…